Privacy

Account: your e-mail address, name, and a password stored only as a salted hash.

Company profile: company name, country, role, commodity groups, photos, services and markets you choose to add.

What you post: listings, tenders, Deal Room posts and comments, offers, messages and the files or photos attached to them.

Verification: the registration documents you upload so we can mark your company as verified.

Your settings: saved items, favorites, price alerts, blocked companies and notifications.

Places: the places where your company operates and the place of each listing (city, port or country, with coordinates). We use them to personalise news and listings, and a listing place appears as a city-level dot on the public world map.

Photo contest: photos you enter in Trader's Lens, with their story and place, are public and shown under your company name. Photos are re-encoded so camera data such as GPS is removed. Your votes are stored per account and are not shown to other members.

Survey: answers to the onboarding survey (activity, volume, how you heard of us) are visible only to Tonport staff.

Password reset: a one-hour token (stored only as a hash) and the e-mail we send you.

History: Tonport continues the service that was previously operated under the name hammaddeticareti. Accounts, listings, photos, conversations and offers from that service were moved to Tonport.

A session cookie keeps you signed in. It is needed for the site to work.

If you arrive through an invite or campaign link, a cookie remembers the invite or source so we can credit it when you register.

A light page counter records the page, language, country, device type and referrer. It stores no IP address and no user id. The visitor value is a salted hash that changes every day, so visits cannot be followed across days.

We show no third-party advertising and do not sell personal data.

To run the marketplace: show your listings and profile as you set them, connect you with other companies and send you notifications.

To check companies: verification documents are seen only by your own company and Tonport administrators.

To keep the site safe: an IP address is held briefly in server memory to limit abuse such as repeated sign-in attempts.

Other members see your company profile and listings according to your visibility settings. In a conversation, the other company's identity is shown once it is revealed or an offer is accepted.

Our service providers process data for us: Vercel for hosting and file storage, Neon for the database (EU region, Frankfurt) and Resend for e-mail such as password resets and contact messages. When you search for a city or port, the text you type is sent to a place search service (Photon, by Komoot).

Tonport administrators can read a conversation when this is needed for security, moderation or to check a report. Each time an administrator opens a conversation, it is recorded in an audit log.

To show listings in your language, the text of a listing (title and description) is sent to a machine translation service, MyMemory, and the translation is stored with the listing. Do not put personal data or secrets in listing text.

You can edit your profile and posts at any time, and choose whether your company page is public.

You can ask for a copy of your data, a correction, or deletion of your account and personal data. See Delete account.

After you delete your account, a security record (e-mail address, name and company) and your company's verification documents are kept for six months and then deleted.